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Zandi

Practice management for South African occupational therapists — IOD / WCA workflows, gazette-compliant billing, and clinical tools that stay under OT control.

Built for the 14,000 allied health practitioners in South Africa. Early access pricing available now.

Gazette-linkedTariffs and rules follow the active COIDA gazette — no spreadsheet rates.

CompEasy-readyValidated 74-field batch files for Compensation Fund submission.

Multi-locationOne practice, every branch — role-based access without data leakage.

What Zandi does today

Production features used by real OT practices. Five highlights below — all 15 remain available under “See all features”.

IOD Case Management

Full 7-stage WCA workflow from referral to closure. Gazette-compliant billing, pre-auth management, and CompEasy batch file generation — all in one place.

AI Claims Scrubber

Three-tier AI review catches billing errors before submission. Reduces rejected claims and speeds up Compensation Fund payments.

Council of AI Rehabilitation Planning

Claude drafts a rehabilitation plan from the injury details, with tariff and ICD-10 suggestions. The OT reviews, edits and accepts it.

Automated Daysheets

Digital daysheets replace paper. Full approval workflow from clinician to practice manager to billing admin. Download, print, export to Excel.

WhatsApp Appointment Automation

Appointment confirmations, 48-hour reminders, and day-of reminders fire automatically. Patients confirm, reschedule, or cancel via WhatsApp buttons — calendar updates instantly.

See all features (10 more · 15 total)Show / Hide

Real-time Double Booking Prevention

Intelligent scheduling prevents overlapping appointments for both clinicians and patients across all locations simultaneously.

Internal Messaging & Notifications

Built-in staff messaging with @mentions, patient references, notification tiers, and read receipts. No WhatsApp groups needed.

Multi-location Support

Manage multiple practice locations with role-based access. Super admin sees everything. Clinicians see their own. Billing admin sees what they need.

Gazette-Linked Compliance

Every tariff code, rule, and rate is linked to the active gazette. When April rolls around, Zandi updates — your billing stays compliant automatically.

Automated WCA Digital Forms

Annexure C, D, E, F, G and W.Cl.4/5/5F/6 generated automatically from case data. Download, print, or email — no manual form filling.

CompEasy Batch File Generator

74-field batch files generated and validated against gazette rules. Submit directly to the Compensation Fund via CompEasy.

Pre-authorisation Management

Automatic session counting against gazette thresholds. Pre-auth alerts fire before you hit the limit. Rule 005 compliance built in.

3D Injury Map Visualisation

Three-layer anatomical drilldown with front and back body diagram. Injury areas plotted, labelled, and exported to PDF for WCA submission.

ICD-10 Database (35,481 codes)

Full SA MIT 2021 ICD-10 database searchable by code or description. Category filters, primary code flags, and gazette compliance warnings.

Payment Reconciliation

Track Compensation Fund payments against invoices. Outstanding amounts, partial payments, and reconciliation status per billing cycle.

Coming soon

Four roadmap highlights — every planned module is listed; open “See all planned features” for the rest.

Coming soon

Medical Aid Module

Same workflow as IOD but for medical aid submissions via Switch/CGM. Unified billing across funding types.

Coming soon

Check-in / Check-out System

OTs check in at any location. Daysheets auto-generate per location. Multi-location days tracked accurately.

Coming soon

Patient Self-Service Portal

Patients view their appointments, rehabilitation plan, and documents. Digital consent and intake forms.

Coming soon

Patient Communication Tab

Full WhatsApp conversation history per patient. Staff reply to patient messages within the 24-hour window directly from the patient file.

See all planned features (12 more · 16 total)Show / Hide

Employer Portal

Soon

Employers track their employees' IOD cases, RTW progress, and rehabilitation milestones without needing full system access.

Mobile PWA

Soon

Full Zandi functionality on any smartphone. Offline-capable for farm visits and remote assessments.

Ergonomic Assessments Module

Soon

Structured workplace ergonomic assessments with report generation and follow-up tracking.

Multi-discipline Support

Soon

Expanding beyond OT to Physiotherapy (072) and Biokinetics. Same gazette compliance, different discipline codes.

Staff Management (SimplePay)

Soon

Payroll integration via SimplePay. Staff hours from daysheets feed directly into payroll.

Autonomous Marketing Agent

Soon

AI that monitors your practice metrics and suggests patient retention and referral strategies.

Gazette PDF AI Extraction

Soon

Upload the new gazette PDF every April. AI extracts all rates and rules automatically. Zero manual capturing.

POPIA Compliance Module

Soon

Patient consent management, data subject requests, and retention policy enforcement built in.

Audit Trail Module

Soon

Every action logged with user, timestamp, and before/after values. POPIA and medico-legal compliance out of the box.

DNA Watcher (WhatsApp Phase 6)

Soon

Automatic DNA detection when appointment time passes. WhatsApp prompt fires to patient to reschedule before the slot is lost.

New Practice Take-on Module

Soon

Structured onboarding for new practices joining Zandi. Location setup, staff invitations, gazette configuration, and template seeding.

AI Suggest Therapist

Soon

AI analyses case complexity, OT workload, and location to suggest the best available therapist for each new IOD case.

See Zandi on your cases

Early access for South African OT practices.

Request a Demo